Returns & Exchanges

At Swiss Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for items in their original, unused condition.

1

Initiate Your Request

Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.

2

Pack Securely

Place the items in their original packaging, ensuring all tags and seals are intact, and include a copy of your printed return authorization form.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing